Why is Customer Service Non-Existent for My Defective CTEK Battery Charger & Maintainer?
Customer service can feel non-existent when a brand outsources support, limits warranty claims to original receipts, and routes buyers to regional distributors instead of direct help. Many charger makers sell through retailers, so the retailer handles returns first. I learned this the hard way after my maintainer died at month eight. I now keep my … Read more